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Global Riss

Our Services

One team for every language and communication need — from raw audio to a polished, market-ready result. Whichever service you need, it's handled by reviewers experienced in that specific type of content.

  • 6 services, one team
  • AI-assisted + human-reviewed

The same standard, every time

Regardless of which service you need, every project follows the same approach — fast where speed matters, and careful where accuracy matters more.

AI-assisted first pass

Modern tools handle the initial transcription, translation, or captioning quickly and consistently.

Human review, always

A trained reviewer checks every file for accuracy, tone, and context before it's delivered.

Format-ready delivery

Files arrive correctly structured for the platform or purpose you need them for — no extra cleanup.

Standards-informed, not guesswork

From accessibility guidance to reading-speed conventions, each service is measured against a named external benchmark, not an internal notion of 'good enough.'

Not sure which one you need?

A few of our services sound similar but solve different problems. Here's how they compare.

Transcription

A full written record of what was said — every sentence, close to word-for-word. Useful when you need the complete record, not just the outcome.

Meeting Minutes

A structured summary — decisions, owners, and action items — not a line-by-line record. Useful when what matters is what was decided, not exactly how it was phrased.

Measured against real standards, not vague promises

Each service page includes the specific standard it's informed by. Here's a preview across a few of them.

Independent review, not self-checking

Recognized frameworks for translation quality — including ISO 17100 and ISO 18587, which covers human review of machine-translated content — are built around one core idea: a translation should be checked by someone other than whoever produced the first draft. Our process follows that same principle.

Accessibility guidance for captions

Our captioning work is written with WCAG guidance in mind, including the requirement that captions cover not just dialogue but speaker identification and meaningful sound effects — not just auto-generated text with the gaps left in.

Subtitle reading-speed conventions

Subtitles are timed against the reading-speed benchmarks most broadcasters and streaming platforms use as a comfortable pace — commonly around 17 characters per second, with a two-line limit — rather than however fast a machine happens to generate them.

Questions about standards and quality

Do you follow a recognized standard for translation quality?

Our process follows the same core principle behind frameworks like ISO 17100 and ISO 18587: translated content is reviewed by a person other than whoever produced the first draft, not self-checked.

What reading speed do you target for subtitles?

We aim for the range most broadcasters and streaming platforms treat as comfortable — commonly around 17 characters per second, with a two-line limit — rather than however fast a raw translation happens to run.

Do your captions meet accessibility guidelines?

Captions are written with WCAG guidance in mind, including covering speaker identification and meaningful sound effects, not just dialogue.

Do you follow a specific format for board or governance minutes?

For formal governance settings, structure can follow conventions like those in Robert's Rules of Order, with motions, seconds, and votes recorded distinctly from general discussion.

Ready to get started?

Tell us about your project and we'll respond within one business day.